New restaurants, or existing ones that are looking to upgrade their point of sale (POS) infrastructure, may be tempted to implement free POS solutions that are offered by a number of vendors. In some cases, these solutions are offered by online developers, payment processing vendors, or POS hardware vendors. At first glance, these systems might seem like a good idea for a cash-strapped restaurant. But just how “free” is that free restaurant software? As it…
Drive-thru service can greatly expand a restaurant’s business by offering customers a faster and more convenient service, while taking some of the pressure off the front counter in the dine-in area. However, when not properly managed, the fast food drive-thru can turn into a bottleneck that frustrates customers and employees alike. If your drive-thru gets a reputation for being too slow, it can actually hurt your business. The annual QSR Drive-Thru Performance Study indicates that…
With up to 70 percent your fast food restaurant business taking place at the drive-thru, this is definitely an area that deserves your attention. Your customers choose the drive-thru for convenience and expect the quickest, most accurate service possible, and technology can help you deliver. Here are five ways tech solutions can enhance fast food drive-thru service and boost efficiency and accuracy: 1. Presell and menu boards. When customers pull into a fast food drive-thru,…
Depending on your personality, your managerial style, and your business goals, a franchise may be the perfect choice for your new restaurant — or it may be the wrong decision. Here are the pros and cons of buying a franchise restaurant related to four considerations every new restauranteur needs to consider. Concept and Brand To be successful as a restauranteur, you must develop a concept for your restaurant based on your target customers, the experience…

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