Mark Peterson

Mark Peterson

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Monday, 03 June 2019 10:41

Worldpay Heritage Migration

Worldpay MIgration NewsImportant Notice: Worldpay migration to a new platform set to complete by end of Q2 2019!

 

For the past several months Worldpay has been actively migrating Worldpay Heritage customers to their new platform. During their 2018 Q4 Earnings Call last February they announced plans to complete that migration by the end of Q2 2019.

If you are a Worldpay Heritage customer and are unsure about your migration status, we highly recommend that you contact your Worldpay representative to confirm your status.

If you have questions about Credit Card processing, feel free to contact us.

For further reading check out this article on Digital Transactions.

Wednesday, 29 May 2019 16:40

Lessons from Dunkin

DonutsQSR Magazine’s recent article on Dunkin’ reveals a couple of important success factors for quick service restaurants.
  1. A simplified drive-thru menu is a key to a successful drive-thru
  2. At RSS we believe in a solid menu strategy for drive-thru and that strategy includes simplification.

Why simplify your Drive-Thru menu?

Here are some of the benefits cited by Dunkin’s President, Dave Hoffman

  • Creates a better environment for employees by reducing complexity and confusion
  • Enables the crew “to deliver a better guest experience”
  • Improves order accuracy
  • Increases profitability and margins

It is clear that when your crew is able to work efficiently and accurately and provide the right products in a timely manner, then your customers will be happy. When customers are happy they spend more money, they come back more often, and they share their delight with their family and friends. A simplified drive-thru menu helps make this a reality. 

Contact us today to learn about all the ways drive-thru can make your restaurant more successful.

Let's Talk Drive Thru

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Friday, 09 November 2018 11:34

Complex labor laws and your POS

Does your POS simplify your life?

Nations Restaurant News recently reported a change to rules regulating how restaurant owners compensate tip-employees for non-tip work. Labor Department abandons Obama-era “80/20 rule”. Before, employers could not pay tipped employees who performed non-tip work for 20% of their time at sub-minimum wage rates. This is the “80/20” rule.

Monday, 04 December 2017 01:10

Is Your POS Ready for Mastercard's BIN-2?

 

Your ability to accept credit cards is critical to your business, and your POS software is at the center of it all. Its ability to process credit cards is the difference between a smooth customer experience and a difficult one. In the case of MC BIN-2, poor customer experience isn't the only risk associated with running an out of date POS. Non-compliance could cost your business thousands of dollars.

Contact RSS Today - we can help ensure your compliance!

Contact

RSS
2680 Technology Drive
Louisville, KY 40299

Phone: (502) 753-0154
Toll-Free: (877) 753-0154
Fax: (502) 753-0152

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